Managing club membership can be a complex
business. Your success depends to a higher degree than most
businesses on your ability to retain your members, to keep them
coming back and generating positive word-of-mouth.
We can work with you to develop cleverer ways of collecting
member intelligence than traditional 'mystery shopping' schemes.
These often include a particular focus on the sign-up process and
on evaluating how member perception evolves during the lifetime of
the membership.
Our experience with membership clubs includes one of the UK's
leading fitness chains as well as exclusive clubs like The Hospital
in London. So whether you run a private club or a chain, a golf
club or a leisure centre, the chances are we've done something
similar before and we look forward to learning about and supporting
your business.
If you would like to talk through your
requirements, please complete a short enquiry form and then either
send it to us or call us on +44 (0)1225 470999.