Guidance and support for direct feedback schemes


We start by understanding your objectives for a direct feedback scheme or opinion survey. Then we can advise on what has worked well before although we are always interested in innovative new ideas.

Getting the design right is really important. We make it easy for you with clear guidance on suitable graphics and question types.

The volume of reports you will get from direct feedback is higher than from a scheduled assessment but the detail will be shallower. Therefore the value lies in what you can learn from or do with the overall results. We don't leave you to work this out on your own - our analysts will suggest a number of options for reporting.

If you would like to talk through your requirements, please complete a short enquiry form and then either send it to us or call us on +44 (0)1225 470999.

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"What's great about The Mystery Dining Company is that they do have experience within our industry, they know exactly what we expect and what we are trying to achieve from the reports that we get."

Operations Director, CG Restaurants