Get feedback on your restaurant, pub and
hotel through various channels, all carefully designed to
engage your customers, generate loyalty and build membership.
Our online feedback schemes (such as those we run for Prezzo or
La Tasca) are different from the anonymous web surveys that you may
have seen before. We hide in the background, allowing your identity
and personality to come across. What's more, they are probably more
affordable.
The benefits go beyond simply catching feedback through a nice
interface. There are alerts in the event of a poor customer
experience so that you can recover that customer quickly. We can
help populate your guest database, track your customer loyalty, and
even integrate with social media channels so that good experiences
are spread further.
If you just want a quick survey, we can help with that too by
accessing our database of assessors, hundreds of which will respond
to a small survey within a week or two.
Browse the links on the left to learn more about how we design
feedback channels to suit you, and how you can incentivise
customers to use them. Then contact us so we can talk through
how best to achieve your aims.