Food & Fuel is a boutique group that
operates seven gastro pubs and three café/bars in and around the
London area. Its aim is to deliver 'true hospitality'; fresh,
seasonal and delicious food and excellent wines, beers and ales,
informed and efficient service, a welcoming environment and genuine
value.
Food and Fuel commissioned The Mystery Dining Company in 2008 to
provide an ever-evolving programme for their gastro pubs, cafés and
bars that:
- Keeps customer satisfaction high on the agenda.
- Challenges staff performance levels.
- Understands the customer experience from different visitor
profiles.
- Supports management and their teams to continually
improve.
Read the full Food & Fuel case study or watch
the interview.
If you would like to talk through your requirements, please
complete a short enquiry form and then either send
it to us or call us on +44 (0)1225 470999.